nbazzi's Privacy Policy

0 Introduction

nbazzi ("we", "our", or "platform") operates a trusted online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you, why we collect it, how we use it, and how we keep it secure when you register, log in, or use any of our services at nbazzi.

By using our services, you are considered to have given your consent to the terms of this Policy. If you disagree with any part of this Policy, please stop using our platform and contact us for assistance.

1 Information We Collect

nbazzi collects various types of information in order to provide its services. This information falls into two main categories:

1.1 Information You Provide

When you create an account at nbazzi or contact us, the information you voluntarily provide includes:

• Full name and username
• Email address
• Date of birth (for age verification)
• Mobile number
• National ID or passport details (for identity verification)
• Financial information — such as bKash, Nagad, Rocket, or Upay account numbers (for transactions)
• Contact information provided through live chat

1.2 Automatically Collected Information

When you use our website, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and time spent
• Referral URL (where you came from)
• Data from cookies and similar tracking technologies
• Gameplay records and betting history
• Login times and session information

2 How We Use Your Information

nbazzi uses the information collected for the following legitimate purposes:

2.1 Account Management and Service Delivery

• Verifying your identity and creating your account
• Processing deposits, withdrawals, and transactions
• Providing bonuses, promotions, and rewards
• Providing 24/7 live chat support

2.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Implementing age verification and responsible gambling policies
• Complying with applicable laws and regulations
• Resolving disputes and responding to legal requests

2.3 Platform Improvement

• Analysing and improving the user experience
• Launching new games and services
• Sending relevant promotional offers (with your consent)
• Identifying and resolving technical issues

3 Data Storage and Security

nbazzi follows industry-standard security practices to ensure the safety of your personal information.

3.1 Technical Safeguards

Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data transmitted between your browser and our servers secure. We also:

• Use encrypted databases
• Conduct regular security audits
• Use firewalls and intrusion detection systems to prevent unauthorised access
• Offer Two-Factor Authentication

3.2 Data Retention Period

We will retain your information while your account is active. After an account is closed, information may still be retained for as long as necessary to meet legal obligations, resolve disputes, or enforce our policies. Information related to financial transactions is generally retained for up to 5 (five) years.

4 Sharing Information with Third Parties

nbazzi does not sell or rent your personal information to third parties. However, information may be shared in the following specific circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers to operate our platform. These include payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, and technology service providers. These partners are required to comply with our privacy standards.

4.2 Legal Obligations

Where disclosure of information is legally required in response to a court order, legal process, or request from a government authority, nbazzi will comply with that obligation.

4.3 Business Transfer

If nbazzi's ownership changes or the business is merged in the future, your information may be transferred to the new owning entity. You will be notified in advance in such cases.

4.4 Game Providers

Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and similar providers may receive certain technical data to operate their games. However, your personally identifiable information is not shared with them directly.

5 Cookie Policy

nbazzi uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function, such as maintaining login sessions.
• Functional Cookies: Remembering your preferences, such as language settings.
• Analytics Cookies: Generating anonymous statistics to understand user behaviour.
• Security Cookies: Preventing fraud and unauthorised access.

5.2 Cookie Controls

You can disable most cookies by changing your browser settings. Please note that disabling certain essential cookies may limit some platform functionality and cause issues with logging in correctly.

6 Your Rights

As a nbazzi user, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or incomplete information be corrected.
• Right to Erasure: You may request that your information be deleted, where there is no legal obligation to retain it.
• Right to Restrict Processing: In certain circumstances, you may ask that the use of your information be limited.
• Right to Data Portability: You may request your information in a structured, readable format.
• Right to Withdraw Consent: You have the right to opt out of marketing communications at any time.

7 International Data Transfers

nbazzi uses servers and services located in various countries. Your information may be transferred outside your country. In such cases, we ensure that any international data transfer is carried out with appropriate safeguards in place.

For transfers of data from Bangladesh, we apply standard contractual clauses, data protection agreements, and other appropriate protective measures.

8 Protection of Children and Minors

nbazzi's services are strictly for users aged 21 and above. We do not knowingly collect information from any person under the age of 21. If we become aware that information from a minor has been collected, we will immediately close that account and delete the relevant information.

If you are aware that a minor has registered on our platform, please notify us via live chat or by emailing [email protected].

9 Third-Party Websites

Our platform may contain references to game providers or other services. These external services have their own privacy policies, and nbazzi is not responsible for how they use information.

We advise you to carefully read the privacy policy of any third-party service before using it.

10 Policy Changes

nbazzi may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through the platform.

Updated policies take effect from the date of publication. If you continue to use our platform after a change, this will be considered your acceptance of the new policy.

We clearly display the date of the most recent update at the top of this page so you can easily stay informed about changes.

11 Contact Us

If you have any questions, feedback, or requests regarding this Privacy Policy, please contact us:

We generally aim to respond to all privacy-related requests within 30 business days. For urgent matters, speak with us directly through live chat.